The Everyday Collection — Learn. Make. Read. Discover.
PAYMENTS AND HELP

Refunds and Cancellations

Find your billing options and get help with a payment or download.

Manage your subscription

Sign in and choose Manage Billing to open the Stripe billing portal for a linked subscription. Review the confirmation and dates shown there when making a change.

Get help with a purchase

Use the Contact page to describe a payment, access or download problem. Include the resource title and enough information to identify the issue. Do not include complete card numbers or security codes.

Download problems

Check the resource page for the file format and printing guidance. If a file cannot be opened or downloaded, describe the device, browser and error in your message so the problem can be investigated.