Professional Emails and Office Etiquette

Workplace communication does not need to sound stiff or unnatural, but it should normally be clearer and more considered than a casual message to a friend. Emails can become part of the organisation's business records and may be accessible to authorised managers, administrators, IT, compliance, legal or records teams according to the organisation's systems, policies and lawful processes, so write workplace messages with the expectation that they may need to be understood by somebody other than the original recipient